Learner Privacy and Parental Access Disclaimers



General Privacy Disclaimer


IMPORTANT NOTICE: The Pulse4Success Learner Management System collects, stores, and processes personal information of learners for educational purposes. By using this system, users acknowledge and agree to the terms outlined in these disclaimers and our comprehensive privacy policy. All data handling practices comply with the Protection of Personal Information Act (POPIA) and applicable educational privacy regulations.

Data Collection and Usage Disclaimers

Educational Purpose Limitation

Disclaimer: Learner data collected through Pulse4Success is used exclusively for educational, behavioural intervention, and learner support purposes within Kensington High School.

Limitation: Data may not be used for any commercial purposes, marketing activities, or shared with third parties outside the authorised educational context without explicit parental consent.

Data Accuracy Disclaimer

Notice: While every effort is made to ensure data accuracy, Pulse4Success and its operators cannot guarantee the complete accuracy of all information entered by users.

Responsibility: Parents/guardians and learners are encouraged to review their data and report any inaccuracies immediately and regularly.

Correction Process: Inaccurate information will be corrected within 30 days of verified notification.

System Limitations Disclaimer

Technical Limitations: Pulse4Success is a pilot system and may experience technical issues, temporary downtime, or data processing delays.

No Guarantee: The system's availability and functionality are provided "as is" without warranty of continuous operation.

Backup Systems: Traditional record-keeping methods remain in place as backup to digital systems.

Parental Access Rights and Limitations

Parental Access Rights Disclaimer

Parents and legal guardians have the following rights regarding their minor child's data:

Full Access Rights

View all academic, behavioural, and personal data collected about their child.

Request copies of all information in commonly readable formats

Receive regular updates on data collection and usage

Access intervention plans and progress reports

Request and Response Times

Standard Requests: Processed within seven business days

Urgent Requests: Processed within 24-48 hours where possible

Complex Requests: May require up to 30 days for complete fulfilment

Disclaimer: Response times may be affected by school holidays, technical issues, or the complexity of the request

Limitations on Parental Access

Confidential Communications Disclaimer

Limited Access: Certain communications between learners and school counsellors may be subject to professional confidentiality requirements

Legal Protection: Where mandated by law or professional ethics, some information may be withheld to protect the welfare of learners.

Case-by-Case Basis: Access limitations are determined individually based on learner age, maturity, and specific circumstances

Third-Party Information Disclaimer

Restricted Access: Parents cannot access information about other learners, even if mentioned in relation to their child

Anonymisation: Reports may contain anonymised references to other learners that cannot be identified

Privacy Protection: Information sharing is limited to protect the privacy rights of all learners

Learner Autonomy Considerations

Age-Dependent Access: For learners aged 16-18, certain personal communications may be subject to learner consent

Counselling Records: Professional counselling notes may have restricted access based on therapeutic relationship requirements

Learner Request: Mature minors may request that certain information be kept confidential from parents in specific circumstances

Data Sharing and Disclosure Disclaimers

Internal Sharing Disclaimer

Educational Team: Learner data is shared among authorised educational professionals on a need-to-know basis

Professional Judgment: Teachers, counsellors, and administrators use professional discretion in information sharing

Collaborative Care: Information sharing supports coordinated learner care and intervention strategies

External Sharing Limitations

No Unauthorised Sharing: Learner data is never shared with external parties without explicit consent

Legal Compliance: Information may be disclosed when required by law, court order, or to protect learner safety

Emergency Situations: Critical safety information may be shared with emergency services or child protection agencies when necessary

Research and Analytics Disclaimer

Anonymised Data: Aggregate, anonymised data may be used for system improvement and educational research

No Individual Identification: Research use ensures that no individual learners can be identified

Opt-Out Option: Parents may request that their child's data be excluded from research activities

Consent and Withdrawal Disclaimers

Consent Validity Disclaimer

Active Consent Required: Passive consent (failure to object) is not sufficient for data collection

Informed Consent: Parents receive complete information about data collection before providing consent

Ongoing Consent: Consent may be renewed annually or when system practices change significantly

Consent Withdrawal Disclaimer

Right to Withdraw: Consent may be withdrawn at any time through written notice.

Processing Timeline: Data deletion occurs within 30 days of withdrawal request

Service Impact: Withdrawal may limit learners' access to certain LBMC services and interventions

Archival Requirements: Some data may be retained for legal compliance even after consent withdrawal

Technology and Security Disclaimers

Data Security Disclaimer

Security Measures: Industry-standard security measures protect learner data

No Absolute Security: No digital system can guarantee 100% security against all threats

Incident Response: Security breaches will be reported to authorities and affected parties as required by law

User Responsibility: Users must maintain confidential login credentials and report suspected security issues

System Access Disclaimer

Authorised Access Only: System access is limited to authorised personnel with legitimate educational interest

Audit Trails: All system access and data modifications are logged for security and accountability

User Monitoring: System usage may be monitored to ensure appropriate use and detect security threats

Legal and Regulatory Disclaimers

POPIA Compliance Disclaimer

Legal Compliance: All data practices comply with the Protection of Personal Information Act

Rights Protection: Learners and parents have all rights afforded under POPIA

Complaint Process: Complaints may be filed with the Information Regulator if rights are believed to be violated

Educational Records Disclaimer

Permanent Records: Certain information may become part of the learner's permanent educational record

Transfer Rights: Educational records follow learners to new schools as required by law

Retention Requirements: Some data must be retained for specific periods as required by educational regulations

Liability Limitations

System Performance: Rudder4Life and Kensington High School are not liable for decisions made based solely on system data

Professional Judgment: System information supplements but does not replace professional educational judgment

Third-Party Actions: No liability for actions taken by unauthorised third parties who may gain access to data

Contact Information for Concerns: info@pulse4success.com

Data Protection Queries: info@pulse4success.com

______________________________________________________________________________________________________________

Rights and Complaints

Acknowledgement and Agreement

By accessing or using the Pulse4Success system, users acknowledge that they have read, understood, and agree to these disclaimers and the associated privacy policies. These disclaimers are subject to change, and users will be notified of any material modifications.

______________________________________________________________________________________________________________

Pulse4Success Learner Management System Consent Policies for Storing Learner Data

Data Protection and Privacy Framework

Users of the Pulse4Success Learner Management System can be assured that their privacy and personal information are protected. We prioritise the safeguarding of all learners' data, with particular care for minors under the age of 18. Our data handling practices fully comply with the Protection of Personal Information Act (POPIA) and adhere to international best practices for the management of educational data.

Types of Data Collected

Academic Data

Academic performance records and assessments

Attendance records and participation metrics

Learning objectives and progress indicators

Behavioural Data

Behavioural incident reports and interventions

Social-emotional development assessments

Behaviour improvement plan progress

Intervention outcomes and effectiveness measures

Personal Information

Student identification details (name, grade, learner number)

Contact information (address, emergency contacts)

Guardian/parent information for communication purposes

Consent Requirements

For Minors (Under 18 Years)

Parental/Guardian Consent Required:

Written consent must be obtained from parent(s) or legal guardian(s) before any learner data is collected or stored

Consent forms must be signed and dated by the responsible adult

Consent covers data collection, storage, processing, and sharing within the educational context

Learner Assent:

Learners aged 12 and above will be informed about data collection in age-appropriate language

Learners have the right to understand what information is being collected and why

Learners may express concerns about data collection to parents/guardians or school counsellors

Consent Withdrawal

Parents/guardians may withdraw consent at any time by submitting a written request to the school administration

Upon consent withdrawal, learner data will be securely deleted within 30 days

Withdrawal of consent may impact the learner's ability to participate in certain LBMC programs

Data Storage and Security

Security Measures

All data is encrypted both in transit and at rest

Access is restricted to authorised personnel only through secure login credentials

Regular security audits and system updates are conducted

Data backups are encrypted and stored securely

Data Retention

Learner data is retained only for the duration necessary to fulfil educational purposes

Behavioural data is typically retained for the duration of the learner's enrolment

Upon graduation or transfer, data is archived according to school policy and legal requirements

Data is securely destroyed after the legally required retention period

Data Access and Sharing

Authorised Access

Data may be accessed by:

LBMC counsellors and designated staff

Teachers directly involved in the learner's education

School administrators and leadership team

Parents/guardians of the specific learner

The learner (age-appropriate access)

Sharing Limitations

Data is never shared with external parties without explicit consent

Information sharing is limited to educational purposes within the school environment

No data is used for commercial purposes or marketing

Aggregate, anonymised data may be used for system improvement and research purposes

Learner and Parent Rights

Right to Access

Parents/guardians have the right to view all data collected about their child

Learners have age-appropriate access to their information

Access requests must be submitted in writing to the school administration

Right to Correction

Parents/guardians may request correction of inaccurate information

Corrections will be made within 30 days of verified requests

All corrections will be documented, and audit trails will be maintained

Right to Data Portability

Upon request, parents/guardians may receive a copy of their child's data in a commonly used format

Data transfer requests for school changes will be processed according to standard procedures

Consent Process

Initial Consent

Parents/guardians receive detailed information about Pulse4Success and data collection

Consent forms are provided in the home language where possible

Parents/guardians sign and date consent forms

School maintains signed consent documentation

Learners are informed about the system in age-appropriate terms

Ongoing Consent Management

Annual consent renewal reminders are sent to parents/guardians

Changes to data collection practices require new consent

Parents/guardians are notified of any system updates affecting privacy

Contact Information for Data Protection Queries

Rudder4Life Data Protection Contact: Ian Bartes, CEO Email: info@pulse4success.com Phone: 083 630 6241

Complaints and Concerns: Parents/guardians may file complaints with the Information Regulator of South Africa if they believe their data protection rights have been violated.

Emergency Situations

In cases where a learner's safety is at immediate risk, authorised school personnel may access relevant learner data without prior consent to ensure the learner's welfare. Parents/guardians will be notified as soon as reasonably possible after such access occurs.

This policy is effective as of the commencement of the Pulse4Success pilot program and is subject to periodic review and updates. Parents/guardians will be notified of any material changes to these policies.

Last Updated: 1 September 2025